Request for spare parts selections for household appilinaces
Fill out the form 👇
To order a part not listed in the catalog
When to request a spare part:
- If the required part is not in our catalog, try searching for it using the search function located at the top of the website first.
- If you are unsure whether the selected spare part is a perfect fit.
Responses to requests typically arrive within 48 hours, but in some cases, it may take longer.
Please provide a detailed description of the part and the appliance it fits. Include the universal code and attach photos of the part. This will greatly help us select the exact replacement part.
Kindly describe all details as thoroughly as possible to minimize the risk of ordering the wrong part.
You can also contact the hotline or reach out to your personal manager.